Terms of service
Last Updated: August 4, 2025
OVERVIEW
This website is operated by openpilot neo ("we", "us", or "our"). By accessing this site or purchasing our products, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including all referenced policies. These Terms apply to all users (e.g., browsers, customers, merchants).
If you disagree with any term, you may not use this website. We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance.
SECTION 1 - ONLINE STORE TERMS
You represent that you are the age of majority in your jurisdiction or have consent for minor dependents to use this site. Prohibited uses include illegal activities, copyright infringement, or transmitting malicious code. Violations may result in immediate service termination.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Content (excluding encrypted credit card data) may transfer unencrypted across networks. Unauthorized reproduction or exploitation of any site content is strictly prohibited.
SECTION 3 - INFORMATION ACCURACY
Site content is for general reference only. We are not liable for inaccuracies. Historical information is non-current, and you must monitor updates independently. We may modify site content without obligation to update.
SECTION 4 - PRICING & SERVICE MODIFICATIONS
Prices are subject to change without notice. We may modify or discontinue services/content at any time without liability to you or third parties.
SECTION 5 - PRODUCTS & SERVICES
Products are exclusively sold online, subject to quantity limits and our Return Policy. Product displays may have color variations. We reserve rights to:
(a) Limit sales by region/person;
(b) Change product details/pricing;
(c) Discontinue products.
SECTION 6 - ORDERS & ACCOUNT INFORMATION
We may refuse/cancel orders at our discretion, especially for suspected reseller activity. You must maintain accurate purchase/account information and promptly update payment/billing details.
SECTION 7 - THIRD-PARTY TOOLS
Optional third-party tools are provided "AS IS". We assume no liability for their use. You use such tools at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party content/linked sites. Transactions on third-party platforms are at your own risk. Contact providers directly for related issues.
SECTION 9 - USER SUBMISSIONS
We may freely use your submissions (e.g., comments, ideas) without compensation. You warrant submissions do not infringe third-party rights or contain illegal/malicious content.
SECTION 10 - PRIVACY POLICY
Personal information handling is governed by our Privacy Policy.
SECTION 11 - ERRORS & CORRECTIONS
We reserve rights to correct site errors (e.g., pricing, product details) and cancel affected orders without prior notice.
SECTION 12 - PROHIBITED USES
Prohibited uses include: unlawful acts, intellectual property infringement, harassment, malware distribution, or spamming.
SECTION 13 - DISCLAIMER & LIABILITY LIMITATION
The Service is provided "AS IS". We disclaim all warranties. We shall not be liable for any indirect/consequential damages arising from service use.
SECTION 14 - INDEMNIFICATION
You agree to indemnify us against third-party claims resulting from your breach of these Terms.
SECTION 15 - SEVERABILITY
If any term is invalid or unenforceable, the remaining terms remain fully effective.
SECTION 16 - TERMINATION
Pre-termination obligations survive termination. We may terminate services immediately upon your breach of Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us, superseding prior agreements.
SECTION 18 - GOVERNING LAW
These Terms and any disputes arising therefrom shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong SAR"). Any legal actions shall be exclusively submitted to the courts of Hong Kong SAR.
SECTION 19 - UPDATES TO TERMS
Check this page periodically for updates. Continued use after changes implies acceptance.
SECTION 20 - CONTACT
Direct questions to: openpilotneo@gmail.com